Operational Excellence and Business Transformation Consultancy
Grupo CAPRESSO
N1_Impact Consulting partnered with Capresso, a leading regional provider of rented and sold coffee machines, to strengthen its operational performance across maintenance and warehouse functions. With a growing service footprint throughout Central America and the Caribbean, Capresso sought to improve efficiency, standardization, and cost control within its core service operations.
Through a focused operational transformation program, N1_Impact Consulting implemented modern control systems and visual management tools designed to enhance transparency, streamline workflows, and elevate team performance. The initiative equipped maintenance and warehouse teams with structured processes, standardized work methods, and real-time operational indicators to drive more agile and consistent execution.
Key outcomes of the engagement included:
01.
Reduced inventory levels through improved stock visibility and consumption control.
02.
Faster maintenance and service resolution times, supported by standardized procedures and clearer prioritization.
Significant cost reductions across materials, logistics, and operational activities.
Higher process reliability and team alignment through visual performance boards and daily management routines.
This transformation strengthened Capresso’s ability to respond to customer needs efficiently, improved operational scalability, and reinforced a culture of continuous improvement across critical service teams.
